🛡️ KYC Policy

Know Your Customer - Identity Verification

TradeDear Technologies | 🇮🇳 PMLA 2002 Compliant

Company: TradeDear Technologies

Contact: kyc@tradedear.com

Last Updated: June 15, 2026

⚠️ Mandatory Requirement: All users must complete KYC verification before trading. Failure to provide accurate information may result in account suspension and legal action.

1. Introduction

TradeDear Technologies is committed to preventing money laundering, terrorist financing, and fraud through a robust Know Your Customer (KYC) program. This policy outlines our identity verification procedures for all users.

Our KYC program ensures:

  • Accurate customer identification and verification
  • Understanding the nature of customer activities
  • Assessing money laundering and terrorist financing risks
  • Compliance with Indian regulations

TradeDear's KYC Policy complies with:

  • Prevention of Money Laundering Act, 2002 (PMLA)
  • Prevention of Money Laundering (Maintenance of Records) Rules, 2005 (PML Rules)
  • Information Technology Act, 2000
  • Aadhaar Act, 2016
  • Digital Personal Data Protection Act, 2023
  • Financial Action Task Force (FATF) Recommendations
📌 Note: TradeDear follows risk-based customer due diligence practices aligned with applicable Indian AML regulations. We maintain the right to update our KYC procedures to remain compliant with evolving regulatory requirements.

3. Required Documents for KYC

3.1 Identity Proof (Mandatory - One of the following)

Document Type Requirements Validity
Aadhaar Card 12-digit number, clear photo of both sides No expiry
PAN Card 10-character alphanumeric, clear photo No expiry (mandatory for tax purposes)
Passport All pages, clear readable text Must be valid
Driver's License Government-issued, with photo Must be valid
Voter ID Card Issued by Election Commission of India No expiry

3.2 Address Proof (Mandatory - One of the following)

Documents not older than 3 months:

  • Bank account statement
  • Utility bills (electricity, water, gas)
  • Telephone/mobile bill (postpaid)
  • Credit card statement

Other accepted documents:

  • Rent agreement (registered)
  • Property tax receipt
  • Passport (if it contains address)
  • Aadhaar card (if address is current)

3.3 Selfie Verification

  • Live selfie taken during registration (online verification)
  • Clear, well-lit, front-facing
  • Face must match government ID photo
  • Instant AI-powered verification

3.4 Bank Account Details

  • Bank name, branch, IFSC code
  • Account number
  • Account holder name (must match KYC name)
  • Cancelled cheque or bank statement for verification

4. KYC Process

Step 1: Registration

Create account with valid email and mobile number. Email and mobile verification required.

Step 2: Personal Information

Provide full name (as per government ID), date of birth, nationality, gender, and residential address.

Step 3: Document Upload & Selfie

Upload clear photos/scans of:

  • PAN card (mandatory for Indian residents)
  • Aadhaar card or other identity proof
  • Address proof document
  • Live selfie (taken online during verification)
  • Bank details (cancelled cheque or statement)

Step 4: Verification

Our compliance team verifies your documents using:

  • Automated document verification (OCR, face matching)
  • Manual review by KYC specialists
  • Cross-checking with government databases (where applicable)
  • AI-powered selfie verification (instant facial matching)

Step 5: Approval

Standard timeline: 24-48 hours for verification (may extend to 7 days for manual reviews)

Outcomes:

  • Approved: Full access to trading features
  • Pending: Additional documents required
  • Rejected: Reason provided, re-submission allowed

5. Verification Methods

5.1 e-KYC (Electronic KYC)

Through authorized service providers, Aadhaar verification provides instant identity validation using biometric or OTP authentication.

Process:

  1. Enter Aadhaar number
  2. OTP sent to registered mobile
  3. Submit OTP for verification
  4. Instant authentication

5.2 Selfie Verification

Instant online verification using AI-powered facial recognition:

Requirements:

  • Smartphone or computer with camera
  • Well-lit environment
  • Clear visibility of face

Process:

  1. Upload government ID (PAN/Aadhaar)
  2. Take live selfie during registration
  3. AI matches selfie with ID photo
  4. Instant verification (automated)
  5. Manual review if AI match fails

5.3 Offline KYC

For users unable to complete online KYC, submit notarized copies with signed declaration. (Processing time: 7-14 days)

6. Risk Categorization

TradeDear categorizes customers based on risk assessment:

6.1 Low Risk

  • Salaried employees from reputable organizations
  • Government employees
  • Limited trading volumes (below ₹10 lakhs/year)
  • Simplified due diligence

6.2 Medium Risk

  • Self-employed professionals
  • Business owners
  • Trading volumes ₹10-50 lakhs/year
  • Standard due diligence

6.3 High Risk

  • Politically Exposed Persons (PEPs)
  • High net-worth individuals
  • Cash-intensive businesses
  • Trading volumes above ₹50 lakhs/year
  • Enhanced due diligence (EDD) required
⚠️ Enhanced Due Diligence (EDD):
High-risk customers must provide:
  • Source of funds/wealth declaration
  • Income tax returns (last 3 years)
  • Bank statements (last 6 months)
  • Business/employment verification
  • Additional identity verification

7. Ongoing Monitoring

KYC is not a one-time process. We conduct:

7.1 Periodic KYC Updates

  • Low Risk: Every 3 years
  • Medium Risk: Every 2 years
  • High Risk: Annually

7.2 Transaction Monitoring

  • Unusual trading patterns
  • Large or frequent deposits/withdrawals
  • Transactions inconsistent with customer profile
  • Suspicious activity triggers re-verification

7.3 Name Screening

  • OFAC sanctions list
  • UN Security Council sanctions
  • FATF high-risk jurisdictions
  • Domestic law enforcement watchlists

8. Data Retention

As per PMLA requirements, we retain:

  • KYC records: 5 years after account closure
  • Transaction records: 5 years from transaction date
  • Selfie verification data: 5 years (encrypted)
  • Correspondence: 5 years

9. Rejection and Re-submission

Common reasons for KYC rejection:

  • Blurry or incomplete documents
  • Mismatch in name/details across documents
  • Expired documents
  • Poor selfie quality (unclear face, bad lighting)
  • Underage applicant (below 18)
  • Restricted country resident

Re-submission: Allowed within 30 days with corrected documents. After 3 failed attempts, account may be permanently blocked.

10. Privacy and Data Security

Your KYC data is handled with utmost care:

  • Encryption: AES-256 for storage, SSL/TLS for transmission
  • Access Control: Only authorized compliance personnel
  • Purpose Limitation: Used only for verification and legal compliance
  • No Sharing: Not shared with third parties except as required by law

11. User Rights

Under the DPDP Act 2023, you have the right to:

  • Access your KYC information
  • Correct inaccurate information
  • Request data deletion (after account closure and legal retention period)
  • Lodge a complaint with our Grievance Officer

12. Contact Information

📧 KYC Support

KYC Team: kyc@tradedear.com

Compliance: compliance@tradedear.com

Grievance Officer: grievance@tradedear.com

Support: support@tradedear.com

Response Time: Within 48 hours for queries, 7 days for grievances

📄 Document Information:
Version: 2.0
Last Updated: June 15, 2026
Compliance: PMLA 2002, IT Act 2000, DPDP Act 2023