1. Introduction
TradeDear Technologies is committed to preventing money laundering, terrorist financing, and fraud through a robust Know Your Customer (KYC) program. This policy outlines our identity verification procedures for all users.
Our KYC program ensures:
- Accurate customer identification and verification
- Understanding the nature of customer activities
- Assessing money laundering and terrorist financing risks
- Compliance with Indian regulations
2. Legal and Regulatory Framework
TradeDear's KYC Policy complies with:
- Prevention of Money Laundering Act, 2002 (PMLA)
- Prevention of Money Laundering (Maintenance of Records) Rules, 2005 (PML Rules)
- Information Technology Act, 2000
- Aadhaar Act, 2016
- Digital Personal Data Protection Act, 2023
- Financial Action Task Force (FATF) Recommendations
3. Required Documents for KYC
3.1 Identity Proof (Mandatory - One of the following)
| Document Type | Requirements | Validity |
|---|---|---|
| Aadhaar Card | 12-digit number, clear photo of both sides | No expiry |
| PAN Card | 10-character alphanumeric, clear photo | No expiry (mandatory for tax purposes) |
| Passport | All pages, clear readable text | Must be valid |
| Driver's License | Government-issued, with photo | Must be valid |
| Voter ID Card | Issued by Election Commission of India | No expiry |
3.2 Address Proof (Mandatory - One of the following)
Documents not older than 3 months:
- Bank account statement
- Utility bills (electricity, water, gas)
- Telephone/mobile bill (postpaid)
- Credit card statement
Other accepted documents:
- Rent agreement (registered)
- Property tax receipt
- Passport (if it contains address)
- Aadhaar card (if address is current)
3.3 Selfie Verification
- Live selfie taken during registration (online verification)
- Clear, well-lit, front-facing
- Face must match government ID photo
- Instant AI-powered verification
3.4 Bank Account Details
- Bank name, branch, IFSC code
- Account number
- Account holder name (must match KYC name)
- Cancelled cheque or bank statement for verification
4. KYC Process
Step 1: Registration
Create account with valid email and mobile number. Email and mobile verification required.
Step 2: Personal Information
Provide full name (as per government ID), date of birth, nationality, gender, and residential address.
Step 3: Document Upload & Selfie
Upload clear photos/scans of:
- PAN card (mandatory for Indian residents)
- Aadhaar card or other identity proof
- Address proof document
- Live selfie (taken online during verification)
- Bank details (cancelled cheque or statement)
Step 4: Verification
Our compliance team verifies your documents using:
- Automated document verification (OCR, face matching)
- Manual review by KYC specialists
- Cross-checking with government databases (where applicable)
- AI-powered selfie verification (instant facial matching)
Step 5: Approval
Standard timeline: 24-48 hours for verification (may extend to 7 days for manual reviews)
Outcomes:
- Approved: Full access to trading features
- Pending: Additional documents required
- Rejected: Reason provided, re-submission allowed
5. Verification Methods
5.1 e-KYC (Electronic KYC)
Through authorized service providers, Aadhaar verification provides instant identity validation using biometric or OTP authentication.
Process:
- Enter Aadhaar number
- OTP sent to registered mobile
- Submit OTP for verification
- Instant authentication
5.2 Selfie Verification
Instant online verification using AI-powered facial recognition:
Requirements:
- Smartphone or computer with camera
- Well-lit environment
- Clear visibility of face
Process:
- Upload government ID (PAN/Aadhaar)
- Take live selfie during registration
- AI matches selfie with ID photo
- Instant verification (automated)
- Manual review if AI match fails
5.3 Offline KYC
For users unable to complete online KYC, submit notarized copies with signed declaration. (Processing time: 7-14 days)
6. Risk Categorization
TradeDear categorizes customers based on risk assessment:
6.1 Low Risk
- Salaried employees from reputable organizations
- Government employees
- Limited trading volumes (below ₹10 lakhs/year)
- Simplified due diligence
6.2 Medium Risk
- Self-employed professionals
- Business owners
- Trading volumes ₹10-50 lakhs/year
- Standard due diligence
6.3 High Risk
- Politically Exposed Persons (PEPs)
- High net-worth individuals
- Cash-intensive businesses
- Trading volumes above ₹50 lakhs/year
- Enhanced due diligence (EDD) required
High-risk customers must provide:
- Source of funds/wealth declaration
- Income tax returns (last 3 years)
- Bank statements (last 6 months)
- Business/employment verification
- Additional identity verification
7. Ongoing Monitoring
KYC is not a one-time process. We conduct:
7.1 Periodic KYC Updates
- Low Risk: Every 3 years
- Medium Risk: Every 2 years
- High Risk: Annually
7.2 Transaction Monitoring
- Unusual trading patterns
- Large or frequent deposits/withdrawals
- Transactions inconsistent with customer profile
- Suspicious activity triggers re-verification
7.3 Name Screening
- OFAC sanctions list
- UN Security Council sanctions
- FATF high-risk jurisdictions
- Domestic law enforcement watchlists
8. Data Retention
As per PMLA requirements, we retain:
- KYC records: 5 years after account closure
- Transaction records: 5 years from transaction date
- Selfie verification data: 5 years (encrypted)
- Correspondence: 5 years
9. Rejection and Re-submission
Common reasons for KYC rejection:
- Blurry or incomplete documents
- Mismatch in name/details across documents
- Expired documents
- Poor selfie quality (unclear face, bad lighting)
- Underage applicant (below 18)
- Restricted country resident
Re-submission: Allowed within 30 days with corrected documents. After 3 failed attempts, account may be permanently blocked.
10. Privacy and Data Security
Your KYC data is handled with utmost care:
- Encryption: AES-256 for storage, SSL/TLS for transmission
- Access Control: Only authorized compliance personnel
- Purpose Limitation: Used only for verification and legal compliance
- No Sharing: Not shared with third parties except as required by law
11. User Rights
Under the DPDP Act 2023, you have the right to:
- Access your KYC information
- Correct inaccurate information
- Request data deletion (after account closure and legal retention period)
- Lodge a complaint with our Grievance Officer
12. Contact Information
📧 KYC Support
KYC Team: kyc@tradedear.com
Compliance: compliance@tradedear.com
Grievance Officer: grievance@tradedear.com
Support: support@tradedear.com
Response Time: Within 48 hours for queries, 7 days for grievances
Version: 2.0
Last Updated: June 15, 2026
Compliance: PMLA 2002, IT Act 2000, DPDP Act 2023