🔒 Privacy Policy

1. Introduction

Welcome to TradeDear Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cryptocurrency trading and prop trading services.

We are committed to protecting your personal information and your right to privacy in compliance with:

• Information Technology Act, 2000
• IT (Reasonable Security Practices) Rules, 2011
• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Prevention of Money Laundering Act, 2002 (PMLA)

2. Information We Collect

2.1 Personal Information

• Identity Information: Full name, date of birth, nationality, gender
• Contact Information: Email address, phone number, residential address
• Government-Issued IDs: Aadhaar card, PAN card, Passport, Driver's license (for KYC)
• Address Proof: Utility bills, bank statements, rental agreements
• Financial Information: Bank account details, UPI IDs, transaction history
• Biometric Data: Photographs for identity verification

2.2 Trading Information

• Trading activity, transaction history, and order details
• Cryptocurrency wallet addresses
• Prop trading challenge performance data
• Risk assessment and trading behavior patterns

2.3 Technical Information

• IP address, browser type, and version
• Device information (type, operating system, unique device identifiers)
• Time zone settings and location data
• Cookies and similar tracking technologies
• Usage data (pages visited, time spent, clickstream data)

2.4 Communication Data

• Customer support inquiries and correspondence
• Feedback, reviews, and survey responses
• Marketing preferences

3. How We Use Your Information

3.1 Service Delivery

• To create and manage your trading account
• To execute and settle cryptocurrency trades
• To manage prop trading challenges and evaluations
• To process deposits, withdrawals, and transactions

3.2 Legal Compliance (KYC/AML)

• To verify your identity and prevent fraud, money laundering, and terrorist financing
• To comply with Indian laws including IT Act 2000, PMLA 2002
• To maintain records for GST and Income Tax purposes
• To respond to legal requests from law enforcement

3.3 Security and Fraud Prevention

• To detect and prevent unauthorized access, fraud, and illegal activities
• To monitor suspicious trading patterns
• To protect the security and integrity of our platform

3.4 Communication

• To send transactional notifications (trade confirmations, deposits, withdrawals)
• To provide customer support
• To send service updates and security alerts
• To send promotional offers (only with your consent)

3.5 Platform Improvement

• To analyze usage patterns and improve user experience
• To develop new features and services
• To conduct research and analytics

4. Legal Basis for Processing (India)

Under Indian data protection principles, we process your data based on:

1. Consent: You have given explicit consent for specific purposes
2. Contract Performance: Processing is necessary to fulfill our services
3. Legal Obligation: Compliance with KYC, AML, and tax laws
4. Legitimate Interest: Fraud prevention, security, and service improvement

5. Data Sharing and Disclosure

5.1 Service Providers

• Payment processors (for UPI, bank transfers)
• KYC verification service providers
• Cloud hosting services
• Customer support tools
• Analytics providers

5.2 Legal Requirements

• Government authorities (Income Tax, GST, Enforcement Directorate, FIU-IND)
• Law enforcement agencies (when required by law)
• Courts and regulatory bodies
• Compliance with subpoenas and legal orders

5.3 Business Transfers

In case of merger, acquisition, or sale of assets, your data may be transferred (you will be notified)

5.4 Cryptocurrency Networks

Blockchain transactions are publicly visible and immutable

6. Data Retention

We retain your personal information for as long as:

• Your account is active
• Required to provide services
• Necessary for legal compliance (minimum 5 years as per PMLA requirements)
• Required for dispute resolution and legal claims

Retention Periods:

Data Type	Retention Period
Account Data	Duration of account + 5 years
KYC Documents	5 years after account closure
Transaction Records	7 years (as per tax laws)
Communication Logs	3 years

7. Data Security

We implement industry-standard security measures to protect your information:

7.1 Technical Safeguards

• Encryption: SSL/TLS encryption for data transmission, AES-256 encryption for storage
• Access Controls: Multi-factor authentication, role-based access
• Secure Infrastructure: Firewalls, intrusion detection systems, regular security audits
• Cryptocurrency Security: Cold storage for majority of funds, multi-signature wallets

7.2 Organizational Safeguards

• Confidentiality agreements for employees and contractors
• Regular security training for staff
• Incident response and data breach protocols
• Third-party security assessments

8. Your Rights and Choices

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights:

8.1 Access and Correction

• You have the right to access your personal information
• You can update your profile details through your account settings
• Contact us to correct inaccurate information

8.2 Data Portability

• Request a copy of your data in a structured, machine-readable format

8.3 Deletion

• Request deletion of your account and data
• Note: Some data may be retained for legal compliance (5 years as per PMLA)

8.4 Withdrawal of Consent

• Opt-out of marketing communications at any time
• Manage cookie preferences through your browser settings
• Note: Withdrawal may limit your ability to use certain features

8.5 Grievance Redressal

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login sessions
• Analyze website traffic and usage
• Personalize content and advertisements
• Improve website functionality

Types of Cookies:

• Essential Cookies: Required for platform operation
• Performance Cookies: Analyze how you use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track ad effectiveness (with consent)

Managing Cookies: You can control cookies through your browser settings. Blocking cookies may impact functionality.

10. Third-Party Links

Our platform may contain links to third-party websites, services, or cryptocurrency exchanges. We are not responsible for the privacy practices of these third parties. Review their privacy policies before providing any information.

11. International Data Transfers

While we primarily operate in India, your data may be transferred to and processed in other countries for:

• Cloud hosting services
• Third-party service providers
• Cryptocurrency blockchain networks

We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately at support@tradedear.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Email notification to your registered email
• Prominent notice on our website
• In-app notification

Continued use of our Services after changes constitutes acceptance of the updated policy.

14. Compliance with Indian Laws

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Prevention of Money Laundering Act, 2002 (PMLA)
• Consumer Protection Act, 2019

15. Contact Us

16. Consent

By using TradeDear's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.